Privacy Policy
Last updated: January 2025
1. Introduction
At FWURL, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our URL shortening service.
By using FWURL, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account, we may collect:
- Email address
- Name (optional)
- Company information (optional)
- Profile information you choose to provide
2.2 Usage Information
We automatically collect certain information when you use our service:
- URLs you shorten
- Click data and analytics (IP addresses, user agents, referrers)
- Device and browser information
- Location data (country/city level)
- Service usage patterns
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and provide personalized content.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our URL shortening service
- Process and manage your account
- Generate analytics and statistics for your shortened URLs
- Improve our service and develop new features
- Communicate with you about service updates and support
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transfer or merger
- With service providers who assist in our operations (under strict confidentiality agreements)
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure hosting infrastructure
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about how we process your data
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your personal information
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us at privacy@fwurl.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our service and comply with legal obligations. URL analytics data may be retained for up to 2 years for statistical purposes. You can request deletion of your account and associated data at any time.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your privacy.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.
10. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such modifications constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Privacy Inquiries: privacy@fwurl.com
General Support: support@fwurl.com
Address: 50 Pham Hung, Dong Xoai City, Binh Phuoc Province, Vietnam